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Privacy Statement

Effective Date: October 17, 2024

The Walls Project (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with the Cellular Telecommunications Industry Association (CTIA) guidelines, relevant state-specific privacy laws (including the California Consumer Privacy Act “CCPA” and Louisiana-specific regulations), and federal privacy standards.

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1. Information We Collect

We collect various types of information when you interact with our website, mobile apps, and services, including:

  • Personal Information: Name, address, phone number, email address, date of birth, and other contact details when you voluntarily provide them.

  • Mobile Information: Information about your mobile device, such as device ID, phone number, carrier, and geolocation, when you use our mobile services and give consent for such collection.

  • Usage Data: We collect data related to your interaction with our website, such as IP addresses, browser types, and pages accessed.

  • Communications: Information shared through communications with us, including email or text message interactions.
     

2. How We Use Your Information

We use the information collected for the following purposes:

  • To communicate with you regarding programs, services, events, and opportunities at The Walls Project.

  • To provide services through our mobile apps, including sending updates, alerts, and reminders.

  • To enhance our services, customize user experiences, and analyze website traffic.

  • To process donations and ensure proper financial recordkeeping.

  • To comply with legal obligations and protect our rights or the rights of others.
     

3. CTIA Compliance

The Walls Project is committed to ensuring transparency and security with respect to mobile communications. In compliance with CTIA guidelines, we adhere to the following principles for mobile users:

  • Clear Notice: We provide clear and conspicuous notice when we collect personal information through mobile services, such as during event registration or text-message subscriptions.

  • Opt-In Consent: We require express consent before sending marketing or promotional messages via SMS. You may opt-out at any time by replying “STOP” to any SMS message or by contacting us directly.

  • Data Security: We employ measures to ensure the security of personal information collected through mobile communications, including encryption and secure storage.
     

4. Your Privacy Rights

Depending on your location, you may have the following rights under state-specific privacy laws such as the California Consumer Privacy Act (CCPA) and Louisiana privacy regulations:

  • Right to Access: You can request details about the personal information we collect, use, or share.

  • Right to Delete: You have the right to request the deletion of your personal information, subject to certain legal exceptions.

  • Right to Opt-Out: You can request that we do not sell or share your personal information. (Note: The Walls Project does not sell personal information to third parties.)

  • Right to Correct: You may request corrections to inaccurate personal information we hold about you.
     

To exercise these rights, please contact us at support@thewallsproject.org
 

5. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors who assist us with operations such as payment processing, communications, or analytics.

  • Legal Requirements: We may disclose your personal information if required by law or in response to legal proceedings.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
     

6. Data Security

We take reasonable measures to protect the personal information you provide. We use secure technologies, including encryption and access controls, to ensure your information is protected from unauthorized access, disclosure, or misuse.
 

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 without parental consent, in compliance with the Children’s Online Privacy Protection Act (COPPA). If we learn we have collected information from a child without parental consent, we will delete it promptly.
 

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and support advertising campaigns. You may modify your browser settings to refuse cookies, but this may limit your ability to use certain features on our website.
 

9. Do Not Track Signals

Some web browsers include a “Do Not Track” feature that signals your preference to not have your online activity tracked. At this time, our website does not respond to Do Not Track signals, but we continue to monitor developments in privacy standards.
 

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with the revised effective date. We encourage you to review this Privacy Policy periodically to stay informed.
 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

The Walls Project
Email: support@thewallsproject.org
Phone: (225) 434-0515
Mail:  458 America St, Baton Rouge, LA 70802

By using our services or providing your personal information, you agree to this Privacy Policy.

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Terms and Conditions

Effective Date: October 17, 2024

Welcome to The Walls Project’s website and services. These Terms and Conditions (“Terms”) outline the rules and regulations for the use of The Walls Project’s website, mobile applications, and services. By accessing or using any part of our website or services, you agree to comply with these Terms. Please read them carefully before using our services.

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1. Acceptance of Terms

By accessing our website (www.thewallsproject.org) or using any of The Walls Project’s services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must discontinue using our services immediately.

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2. Modification of Terms

The Walls Project reserves the right to modify these Terms at any time without prior notice. Changes will be effective upon posting. Your continued use of our services after any changes constitutes acceptance of the revised Terms.

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3. Use of Our Services

The Walls Project provides access to various programs, events, resources, and volunteer opportunities. You agree to use our website and services only for lawful purposes and in compliance with these Terms. Unauthorized use of our website, including hacking, impersonation, or any activity that disrupts the functioning of our services, is prohibited.

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4. Registration and Account Information

To access certain services, such as event registration, donations, or volunteer opportunities, you may be required to create an account or provide personal information. You agree to provide accurate and current information and to update your information if it changes. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

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5. Donations and Payments

All donations made through The Walls Project’s website or other platforms are subject to the following:

  • Refund Policy: Donations are typically non-refundable. If you believe an error has occurred or there are extenuating circumstances, please contact us at support@thewallsproject.org within 30 days of your donation.

  • Payment Processing: We use third-party payment processors to securely handle transactions. By making a donation or payment, you agree to the processor’s terms of service.
     

6. Intellectual Property Rights

The Walls Project retains all ownership rights to the content, design, and functionality of our website, including but not limited to text, graphics, logos, images, videos, and software (collectively, the “Content”). You may not copy, distribute, reproduce, or modify any part of our Content without prior written permission from The Walls Project, except as otherwise permitted by law (e.g., fair use).

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7. User Content

By submitting or posting content (such as comments, photos, or videos) on our website or social media platforms, you grant The Walls Project a non-exclusive, royalty-free, perpetual, and irrevocable license to use, modify, distribute, and display your content in connection with our programs, services, and marketing. You represent that you have the rights to submit the content and that your content does not infringe on the rights of any third party.

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8. Third-Party Links and Resources

Our website may contain links to third-party websites or services for your convenience. The Walls Project is not responsible for the content, privacy practices, or policies of these third-party sites. Access to and use of such sites is at your own risk.

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9. Disclaimer of Warranties

The Walls Project provides its services on an "as-is" and "as-available" basis. We make no warranties, express or implied, regarding the operation, accuracy, availability, or suitability of our website or services for any particular purpose. We do not guarantee that our services will be error-free, uninterrupted, or free from viruses or harmful components.

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10. Limitation of Liability

To the maximum extent permitted by law, The Walls Project and its affiliates, directors, employees, and partners will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services. This includes, but is not limited to, any damages for loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.

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11. Indemnification

You agree to indemnify, defend, and hold harmless The Walls Project, its directors, employees, and partners from any claims, liabilities, damages, costs, or expenses (including legal fees) arising out of your violation of these Terms or your use of our website and services.

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12. Termination

The Walls Project reserves the right to terminate or suspend your access to our website or services at any time, with or without notice, for any reason, including but not limited to violation of these Terms. Upon termination, your right to use our services will cease immediately.

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13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Louisiana, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the state or federal courts located in Baton Rouge, Louisiana, to resolve any disputes arising out of or relating to these Terms.

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14. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions will remain in full force and effect.

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15. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

The Walls Project
Email: support@thewallsproject.org
Phone: (225) 434-0515
Mail:  458 America St, Baton Rouge, LA 70802

 

By using The Walls Project’s services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.​

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